FAQ

/FAQ
FAQ2019-03-03T22:07:08+00:00

I am concerned about my personal information being stolen if I sign up with Sheng-Pu.2019-01-23T23:24:10+00:00

Please be assured that the information will only be used for internal filing and mailing purposes.

How many copies of the publications can I receive from the Sheng-Pu Health in a year?2019-01-23T23:35:10+00:00

Sheng-Pu publishes three issues a year, in addition we send out sales and promotional information.

What is Sheng-Pu Health? How do I get it?2019-01-24T05:27:10+00:00

Sheng-Pu Health is a publication designed by Sheng-Pu. It provides the latest product information and shares various health advices in many articles. We will deliver it to your door once you sign up and become a member of Sheng-Pu Friends.

How to sign up and become a member?2019-01-24T05:27:26+00:00

Call toll free 0800-359-588 and provide your name, address and phone number to become our member. You can also sign up online

What is Sheng-Pu Friends, what benefits can I get if I become a member?2019-01-24T05:27:41+00:00

Sheng-Pu Friends is our membership, you will receive Sheng-Pu Health publication as well as sales and promotional information if you become a member.

If I have questions about the website or products, how do I contact Sheng-Pu?2019-01-24T05:27:41+00:00

You can contact us online or call toll free number 0800-359-588 ext.9, customer service will be glad to help you.

Besides Taipei, where does Dr Lee see patients?2019-01-24T05:27:44+00:00

Dr Lee only sees patients at Sheng-Pu clinic in Taipei at the moment, sorry for the inconvenience.

Where does Dr Lee see patients? What time would he be available?2020-01-17T16:22:21+00:00

Sheng-Pu Clinic
Address:No. 176, Section 1, Jianguo South Road, Da’an District, Taipei City, Taiwan 106
Make an appointment:02-27719760

Parking:106, Taiwan, Taipei City, Da’an District, Section 1, Jianguo South Road.

Dr Lee Sheng-Pu

  • Sunday~Tuesday
  • 9:30AM-12:PM/3:30PM-6:30PM

Dr Lee Jialin

  • Wednesday~Friday
  • 9:30AM-12:PM/3:30PM-6:30PM

 

Where can I buy the medicine in the prescription on the Chinese Lunar Calendar?2019-01-24T05:31:19+00:00

The medicine can be purchased at Sheng-Pu Clinic with our doctors’ prescription.

Can I use my card to purchase Sheng-Pu products?2019-01-24T05:31:19+00:00

It’s not available to use cards at our clinic and pharmacies, only some big chain drug store accept cards such as Cosmed. Please call 0800-035-888 for more information.

Why I can only buy health supplements online not medicine?2019-01-24T05:31:25+00:00

According to law and regulations, medicine can only be purchased at a clinic or drug store.

Where can I buy Sheng-Pu products?2019-01-24T05:31:30+00:00

You can find our products at our clinic and licensed pharmacies, Watsons and Cosmed.

Search Licensed Pharmacies

Can I take the medicine if expiration date has passed?2019-01-24T05:32:14+00:00

The shelf life of the product is the standard established by Sheng-Pu after long time quality monitoring and inspection. Therefore, it is the safest and most effective to use the product before expiration date. It is recommended to use the product before it expires for your health.

How do I store the product after opening?2019-01-24T05:31:35+00:00

Please close the bottle cap tightly after it’s opened and store it in a cool, dry place and avoid direct sunlight. Use before the expiration date.

How should I take the medicine, with water? Can I drink other beverages?2019-01-24T05:32:23+00:00

It is recommended to take the medicine with warm water, other beverages’s PH property may affect the efficacy of the medicine.

Why I need to take several pills of the Chinese Medicine?2019-01-24T05:32:23+00:00

Sheng-Pu traditional Chinese medicine products are developed by Dr Lee who has decades of clinical experience and Sheng-Pu research and development team. Only by taking the right dosage can the best curative effect be achieved. Please take them according to the instructions!

What is the difference between health supplements and medicine? Why take health supplements?2019-01-24T05:32:27+00:00

Medicine have “curative effect” to cure the disease. Though health supplements can not cure, they can supplement daily essential nutrients for the human body.

What is Sheng-Pu Chinese Lunar Calendar?2019-01-24T05:32:28+00:00

Sheng-Pu Chinese Lunar Calendar is designed by Sheng-Pu every year. It is not only a calendar, but also a useful hand-book which includes the health philosophy and health knowledge shared by Dr Lee Sheng-Pu. Sheng-Pu Chinese Lunar Calendar is available at our website and free of charge: Sheng-Pu Chinese Lunar Calendar Or you can get it by calling toll free number 0800-085-998 ext.9 and provide your name, address and phone number!

How to get samples? Do I need to pay for them?2019-01-24T05:33:37+00:00

Samples are free if you are a member of Sheng-Pu Friends. We charge a shipping and handling fee of NT$99.

Call toll free number 0800-359-588 ext.9 and provide your name, address, phone number to sign up.

Are there any free samples ? When can I get them?2019-01-24T05:33:42+00:00

At present, we have tea (drink), SP OcuBright free samples available .

We do give out samples often . Please sign up to our e-newsletter or add our facebook “Sheng-Pu Fans”for more information.

What is the difference between Sheng-Pu’s health supplements and other brands?2019-01-24T05:33:44+00:00

With more than 50 years of experience, Sheng-Pu develops exclusive formulas, selects all raw ingredients strictly and carries out strict quality control. As our health supplements  are manufactured in our GMP pharmaceutical factory, you can be assured that our health supplements are of the highest quality.

Are the ingredients used in Sheng-Pu products all natural?2019-01-24T05:33:46+00:00

Sheng-Pu selects only high-quality natural herbs. The selection of each herb is  very strict, so is the production process. We keep our customers’ health in mind!

What products does Sheng-Pu have?2019-01-24T05:33:52+00:00

At the moment, Sheng-Pu has traditional Chinese medicine, health supplements and health food. We are still working on research and development of new products.

Is Sheng-Pu medicine traditional Chinese medicine or western medicine?2019-01-24T05:33:52+00:00

Sheng-Pu medicine is pure Chinese medicine, which contains no western medicine ingredients. Please be assured.